Terms of Service

Effective Date: 13/10/2025

Welcome to our online store Wonder Rose Hair Studio! We provide premium hair extensions and a booking platform for hair treatments. By using our services, you agree to comply with and be bound by the following Terms of Service. Please review them carefully. If you do not agree with these terms, you should not use our website or services.

1. Acceptance of Terms

By accessing and using our website, you accept and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website.

2. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website. Your continued use of the website after any such changes constitutes your acceptance of the new Terms of Service.

3. Eligibility

You must be at least 18 years old to use our services. By using our website, you represent and warrant that you are at least 18 years old.

4. Products and Services

4.1 Hair Extensions

We offer premium hair extensions for sale. Product descriptions, pricing, and availability are subject to change without notice. We strive to display our products as accurately as possible, but we cannot guarantee that your monitor’s display of any colour will be accurate.

4.2 Booking Platform

Our website also serves as a booking platform through a third-party Fresha for hair treatments. By booking a treatment, you agree to pay the applicable fees and follow the booking policies outlined on our website.

5. Orders and Payments

5.1 Orders

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or any suspected fraud.

5.2 Payments

Payments for products and services must be made through the payment methods available on our website. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method provided.

5.3 Refunds and Exchanges

Our refund and exchange policy is outlined on our website. Please review it carefully before making a purchase or booking a treatment.

6. User Accounts

You may be required to create an account to use certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of [Your Online Store Name] or its content suppliers and is protected by intellectual property laws. You may not use any content without our express written permission.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, overburden, or impair our website. You also agree not to interfere with the security or proper functioning of our website or any services provided on our website.

9. Limitation of Liability

To the maximum extent permitted by law, Wonder Rose Hair Studio shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use our website; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available through our website; and/or (f) the defamatory, offensive, or illegal conduct of any third party.

10. Governing Law

These Terms of Service shall be governed and construed by the laws of the United Kingdom, without regard to its conflict of law provisions.

11. Dispute Resolution

Any disputes arising out of or relating to these Terms of Service or your use of our website shall be resolved through binding arbitration under the rules of the central arbitration committee, and not in court, except for matters that may be taken to small claims court.

12. Contact Us

If you have any questions about these Terms of Service, please contact us at wonderrosehairstudio@hotmail.com